What types of leather are used in Zay Leather jackets? Zay Leather uses high-quality full-grain, top-grain, and genuine leather. We also offer jackets made from exotic leathers such as crocodile and snake for a unique, luxurious touch.
Do you offer worldwide delivery? Yes, Zay Leather delivers worldwide. We ensure that no matter where you are, you can receive our premium leather jackets with free shipping.
How long does it take to receive my order? Delivery times vary depending on your location. Generally, orders are processed and shipped within 8 – 12 business days, and international delivery can take an additional 7-14 business days.
Is shipping free? Yes, we offer free shipping on all orders, regardless of the destination. There are no hidden charges or extra fees for shipping.
Can I customize my leather jacket? Absolutely! We offer a range of customization options, including personalized fit, design customizations, color choices, and embellishments to create a unique jacket tailored to your preferences.
What is your return policy? We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return the jacket within 30 days of delivery for a full refund or exchange, provided the item is in its original condition.
How do I care for and maintain my leather jacket? To keep your leather jacket in top condition, avoid exposure to moisture and direct sunlight. Clean it with a damp cloth and store it in a cool, dry place. Detailed care instructions are provided with each purchase.
Do you offer repair services for leather jackets? Yes, we offer professional repair services for our leather jackets. If your jacket needs repair, please contact our customer service team for assistance.
Are your materials ethically sourced? Yes, Zay Leather is committed to ethical sourcing. We ensure that all our materials are obtained responsibly and sustainably, supporting fair trade practices.
Do you have any current promotions or discounts? We regularly offer promotions and discounts. Check our website for the latest deals, or join our membership program to receive exclusive offers and early access to sales.